Y813BT-82B5
Driver is unavailable
Check the model name on the bottom label.
Please complete the following steps before installation.
Press the power button to turn ON the printer.
Connect to computer by USB. The built-in driver will pop up automatically, or download from our website.
Open Bluetooth settings and turn on Bluetooth.
Download and run the driver installer
Please follow the steps below to download and run the driver installer.
P.S. If the download is blocked by the webpage, you can use this Google Drive link instead.
If you see the prompt below, please click Yes to continue.
Install Driver on Windows via Bluetooth
Follow these steps to install the Y813BT printer driver via Bluetooth.
Open the installer
Run the installer and select "Install the printer driver", then click Next.
Choose connection type
Select "Bluetooth", then click Next.
Pair the printer
Go to "Printers & scanners" in Windows Settings, pair the Bluetooth printer, then click Next.
Scan the printer
Wait while the installer scans the Bluetooth printer.
Select printer type
Select "Y813BT-FAA2" from the list, then click Next.
Finish installation
When the driver installation is complete, click Close.
This is normal and does not affect printing. action is required.
Bluetooth connection name
Driver is unavailable
Names with the model + 4-digit suffix are the Bluetooth connection name.
Windows may show "Driver is unavailable" here.
This is normal and does not affect printing.
action is required.
Printer driver name
Ready
The printer driver name is the model name + Label.
After the driver is installed, print using this driver in Windows.
If "Y813BT Label" is missing or duplicated, remove the driver and reinstall it.
1After installing the driver, try opening your file directly on the computer to print.
2If both USB and Bluetooth drivers are installed, ensure you select the correct driver version.