faq-y813-4-Computer USB Connection & Driver Installation

✅ How do I connect the Y813 to a Windows PC or Mac?

For Windows and macOS, connect the Y813 to your computer using the supplied USB cable.

Download the latest Y813 driver here: https://nulltonex.com/pages/y813printer

Please make sure you download the driver for the Y813. Do not install the older Y813BT driver.

After installing the driver:

1. Connect the Y813 to your computer via USB.

2. Turn on the printer.

3. Add or select Y813 in your printer settings.

4. Set the paper size to 4 × 6 in / 100 × 150 mm before printing.

 

If your computer cannot detect the printer:

• Disconnect and reconnect the USB cable.

• Try another USB port.

• Restart the printer and computer.

• Confirm that the correct Y813 driver is installed.

• Make sure the printer's USB function is enabled.

To switch the printer's USB function ON/OFF, press and hold the Feed button for 12 seconds. The red light will flash four times and the printer will beep 4 times.

 

✅ macOS Driver Security Warning

If macOS blocks the driver during installation:

1. Click OK on the warning message.

2. Open System Settings / System Preferences.

3. Go to Privacy & Security / Security & Privacy.

4. Find the blocked Y813 driver.

5. Click Open Anyway.

6. Click Open to confirm.

7. Complete the installation.

8. Open Printers & Scanners.

9. Click + and add Y813.