faq-y813bt-5-Indicator Light Abnormalities

⑨ Red Light - Paper Jam

✅ Troubleshooting Steps

·Reload at least 4 consecutive labels smoothly.
·Press the feed button for 3 seconds to auto-calibrate the paper.
·Make sure the top cover is fully closed until you hear a “click”.
·Restart the printer or perform a factory reset if needed (hold the button for 15s until 5 beeps).

⑩ Blue Light - Beep Noise

✅ Troubleshooting Steps

·Use our original power plug and adapter, as this issue is often caused by unstable voltage.
·Try a different wall outlet.
·Before printing, press the feed button for 3 seconds for automatic label identification and paper feeding.
·Open and reclose the top cover, ensuring it locks firmly with a “click”.
·Restart the printer or reset to factory settings if necessary (hold the button for 15s until 5 beeps).