faq-y813-3-Phone / Bluetooth Connection

✅ How do I connect the Y813 to an iPhone or Android phone?

The new Y813 connects to iOS and Android devices through Bluetooth using the Pixmate Printer app.

1. Download Pixmate Printer from the App Store or Google Play.

2. Turn on Bluetooth on your phone.

3. Turn on the Y813 printer.

4. Open the Pixmate Printer app.

5. Tap Add to search for nearby printers.

6. Select the detected Y813 printer.

7. Tap Connect.

8. Import your PDF or image.

9. Check the print preview and tap Print.

We recommend connecting the printer inside the Pixmate Printer app, rather than pairing and printing directly from the phone's Bluetooth settings.

 

✅ If the printer cannot be found:

• Make sure the printer is powered on.

• Make sure Bluetooth is enabled on your phone.

• Move the phone closer to the printer.

• Confirm that you are searching from inside Pixmate Printer.

• Make sure the printer is not already connected to another phone.

• Restart the printer and your phone's Bluetooth, then try again.